Cancellation Alerts to Friends

Overview

Cancellation Alerts to Friends automatically notifies your connected friends when a spot opens up at a campground they're interested in. If you cancel a reservation or a campground has a newly available window, friends who have that park on their wishlist or who were trying to overlap with you get alerted right away.

Why it matters

Campground cancellations are time-sensitive — a canceled site at a popular park might be rebooked within the hour. If your friend was hoping to join you at that campground but couldn't find availability, an instant cancellation alert gives them a real shot at snagging the spot before it's gone.

How it works

When a reservation is canceled at a campground where your friends have expressed interest — through a wishlist, a failed booking attempt, or an active overlap search — the system sends them a push notification and in-app alert with the campground name, available dates, and a direct link to book. The alert fires within minutes of the cancellation to maximize the friend's chance of securing the site.

When to use it

• A friend cancels their booking at a Thousand Trails park where you were hoping to overlap — you get notified immediately
• You cancel a reservation and the system tells nearby friends who were trying to book the same park
• A group trip loses a participant and the freed-up dates trigger alerts to friends on the waitlist
• Monitoring a fully-booked park with friends — anyone who gets a cancellation alert shares the opportunity

Related features

• Reservation Window Alerts — alerts for booking windows and availability changes
• In-App Notifications — the notification system that delivers these alerts